Link Worker - Redress Support Service

Location: Flexible (based from one of our offices in Edinburgh, Glasgow or Aberdeen) – Hybrid Working

Salary:£26,197 - £30,523 per annum (£13.43 - £15.65 p/h equivalent)

Full time - Permanent

The post-holder will work within a team to deliver trauma-informed, emotional support to applicants to the financial redress scheme for survivors of historical childhood abuse in care in Scotland.

Helpline

The Link Worker team will provide, on a rota-basis, a responsive, high quality, trauma-informed helpline for those engaged in, or registered with, the Redress Scheme. The helpline will be operational Monday – Friday, 10am -6pm.

Link Worker Coordination

Link Workers receive requests from applicants for emotional support whilst their applications are being progressed. Link Workers arrange the supports required by each person, based on a pre-defined menu of options, and will also signpost people to other supports, including but not limited to statutory services, delivery partners, and others. Link Workers liaise as required to ensure the menu of options meets the needs of people who access the support service.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.