Senior Transactions Officer
- Location:
- Waverley Court 4 East Market Street, EH8 8BG
- Salary:
- £32,010 - £37,626 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 36 weeks per week
Job Description
RS Corporate Services
Senior Transactions Officer
Waverley Court
Salary: £32,010 - £37,626
Hours: 36 per week
An opportunity has arisen within Assessment and Finance for a dynamic and innovative individual to work within the benefits service ensuring that services are dealt with effectively and efficiently whilst delivering high levels of customer satisfaction.
The successful applicant will be able to demonstrate:
• A comprehensive understanding of the relevant legislation in relation to the administration of Housing Benefit/Council Tax Reduction
• A sound working knowledge of NEC (Revenues and Benefits) and Civica Digital 360
• The ability to provide technical support to their team on complex enquiries
• An enthusiasm to get involved in projects or initiatives as part of improvement plans • The ability to work with challenging customers
This post is subject to a basic disclosure check.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
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