Job Description
Glasgow Life is the charity providing the support, inspiration and opportunity for Glasgow’s citizens to access the services that matter most to them. Working across museums, the arts, music, sport, world-class events, festivals, libraries, community facilities, and physical activity, learning and heritage programmes; the scale and reach of our activity makes a real and positive impact on the lives of Glasgow’s residents and creates unforgettable experiences for our visitors.
We are recruiting for 6 part time/weekend cover Retail Assistants at Kelvingrove Art Gallery (3 posts) and Riverside Museum (3 posts), to join our strong team of dedicated staff and volunteers.
Working hours will be Saturday and Sunday weekend cover 10.45am – 5.15pm (3 posts) and a mix of weekday/weekend cover on 4hr shifts over 3 days (3 posts).
The job of a Retail Assistant within Glasgow Museums comes with a range of responsibilities –and lots of rewards.
Your to-do list includes:
• Providing excellent customer service to maximise sales on the sales floor and at the cash desk.
• Actively working with displays – ensuring our high standards are maintained at all times.
• Processing our customer transactions at the cash desk.
• Receiving and processing our deliveries.
• Helping to prepare our season sales, floorplan changes and moving of stock.
• Following our store plans and display plans, policies and guidelines to assist in loss prevention and safety in the store.
• Working well in the team and actively supporting your colleagues
To be successful in this role you have the following skills and experience: Just like everyone at Glasgow Museums retail we believe you are a sales driven, social, open and ambitious team player full of drive and optimism. Your personal qualities should also include:
• A friendly and helpful approach to our customers and colleagues.
• The ability to recognise sales opportunities and maximise selling potential.
• Being open to feedback and to communicate with your team and manager in a clear and straightforward way.
• The ability to multitask and handle the pressure of a busy day.
• Drive and ambition to complete your tasks in a timely and effective manner.
• A willingness to learn and improve.
Sounds interesting? Here’s your chance for a sales position within one of Glasgow’s Iconic landmark locations. If you want to be a part of it, we’d love to hear from you.
Important Dates: Closing date 11th May 2025 and interviews are provisionally scheduled for week commencing 19th May 2025
Salary for this post will be pro - rata.
In return we can offer a generous holiday allowance of 30 days (rising to 35 days after 5 years), plus 6.5 public holidays. You will also be eligible to join the Strathclyde pension fund, one of the largest local authority pension providers in the UK. Additional staff benefits include staff discounts, annual leave purchase scheme, flexible retirement and family friendly policies.
Glasgow Life seeks to reflect the extraordinary diversity of our city at every level of our organisation and in our programmes. We strongly encourage suitably qualified applications from a wide range of backgrounds to apply and join Glasgow Life. To find out more about our commitment to equality and diversity visit www.glasgowlife.org.uk/the-small-print/an-inclusive-employer Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
https://www.glasgow.gov.uk/jobevaluation for more information.
For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us
