Senior Performance Officer

Job Description

• To coordinate information and monitor trends for service performance; identify areas of service for review and improvement to facilitate the continuous improvement of Health and Social Care Moray services; and to support quality improvement approaches, developing performance outcomes and measures, and service planning. development arrangements.
• To support the strategic development of Health and Social Care Moray within the context of integrated service delivery.
• To deliver performance information and interpretation on organisational performance at various levels throughout the organisation including the delivery of performance information to the Moray Integration Joint Board

 

Responsibilities

• To support and influence the operational effectiveness of performance and quality management arrangements leading to improvements in the quality and outcomes for Health and Social Care Moray.
• To support and influence improvements in performance for the operational effectiveness for Health and Social Care Moray development and inspection arrangements.
• To support the strategic planning of Health and Social Care Moray in the context of integrated service delivery

 

The Individual

• Significant demonstrable experience in a senior information management role.

• Experience in the provision, development and delivery of performance reports.

• Experience of working in a performance and project discipline
• Experience in a multi-agency environment
• Experience in supporting an organisations strategic planning function
• Educated to degree level or equivalent experience along with additional specialist training and experience.
• Evidence of continuing professional development
• Commitment to quality and understanding of performance management issues
• Effective organisational and time management skills
• Effective written and oral communication skills and the ability to present information at all levels within the organisation
• Self- confident and self- motivated
• Data preparation for business intelligence; business objects; expert in standard IT packages (specifically Excel functionality)
• Large dataset information extraction, collation & cleansing; application of relevant statistical approaches; identification of data patterns; predictive modelling; analysis & interpretation skills to produce conclusions and recommendations
• Sharing & teaching skills in information management & systems development; written & oral communication skills to effectively present complex and sensitive data.
• Evaluation skills
• Effective management of performance and organisation.
• Capacity building, effective communication
• Credibility, with knowledge of operational & political environment
• Understanding of national and local policies
• Good influencing and negotiating skills
• Confident and effective communicator
• Develop and coordinate operational protocols and procedures for new ways of working.
• Adaptable and able to work under pressure
• Team Worker
• Willingness to accept direction/delegation
• Ability to form productive working relationships
• Must be able to work flexibly to meet the needs and demands of the service
• Ability to work in an open plan, shared office or at home as required.
• Must be able to work in different offices dependent on the service requirements

 

Closing date;  4 April 2025

Starting Salary: £43,204.20

£22.92 per hour

36.25 hours per week

For further information contact Jeanette Netherwood, jeanette.netherwood@moray.gov.uk