Visitor Services Assistant

Job Summary

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire.gov.uk).

The Harbour Arts Centre is a busy and lively Arts Venue in Irvine, with a popular and full programme of events. We are now looking for a Visitor Services Assistant to join our friendly Arts & Cultural Team at the centre. As the Vistitor Services Assistant you will be the first point of contact for members of the public, colleagues and partners ensuring that everyone who visits has a positive and enjoyable experience and support the smooth running of the wide-ranging programme. You should have an interest in arts and culture, are passionate, flexible, resourceful and be able to work under pressure. Please note that this post will require you to work Fridays and Saturdays (14 hours).

For more details see the attached Role Profile below.

Before you apply, find out a little bit about us and why we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).

Additional Information

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

In Building – More than 90% of time spent primarily at a single base or location.

This post has been allocated the workstyle:  In Building

More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire.gov.uk).  If you have any questions on the allocated Workstyle for this post, please ask at interview.