Bereavement Services Team Leader, Perth Crematorium

Job Description

Bereavement Services Team Leader - PKC12213
£47,864 - £51,562
Perth Crematorium

A rare opportunity has arisen to work with the Community Greenspace management team to look after and develop the Council’s Bereavement Service in Perth and Kinross, an area renowned for its landscapes, quality of life and easy access to the central belt.

The service is responsible for running Perth Crematorium and looking after 170 cemeteries including the burial administration process.

Leading the Bereavement Services team, you will have an essential and fulfilling role managing a small specialist team dedicated to ensuring high standards of service delivery are maintained for our customers and communities.  

You will lead on initiatives to ensure sufficient future burial space is secured, a programme of cemetery headstone stabilisation is implemented through an in-house squad and that all processes and procedures associated with the funeral journey are up to date and implemented correctly.  

You will also work with other team leaders in Community Greenspace to maximise volunteering opportunities through the Friends of Cemeteries groups, as well as address the challenges of Climate Change and loss of Biodiversity. 

You will be based at Pullar House,Perth but attend the Crematorium regularly with the option for hybrid working from home.

For purposes of connection and collaboration with colleagues and with the community we serve, our full-time employees work on site for a minimum of 2 days per week with the arrangements for part time employees being agreed on a basis which will ensure that they benefit to an equivalent degree.

Our FAQs on hybrid working can be found here Hybrid working FAQs.

We are committed to being a more inclusive employer - to ensure we can consider any reasonable adjustments, please either contact the recruiting manager to discuss any individual circumstances, discuss at interview or, if you prefer, after any conditional offer is made.

Requirements

You must have an Institute of Cemetery and Crematorium Management Diploma in Cemetery & Crematorium Management or equivalent or be working towards it.

We are looking for an experienced, enthusiastic, self-motivated and competent team leader committed to delivering an excellent bereavement service now and into the future.  

You will have exceptional interpersonal skills allowing you to innovate and drive the service forward including multi-disciplinary working, combined with dedication, flexibility and pragmatism to ensure the bereavement service is efficient & effective.

An ability to effectively deal with people who are emotionally affected by a bereavement in a compassionate, empathetic and sympathetic way is also a requirement. 

You will have an excellent working knowledge of Scottish and UK bereavement practices, procedures and legislation and have the Institute of Cemetery and Crematorium Management Diploma in Cemetery & Crematorium Management or equivalent or be working towards it.  

You will be able to write clear, concise and accurate reports for a wide range of audiences including the public, senior management and elected members.  

You will be required to travel to sites and meetings, occasionally outwith normal office hours, using pool cars and therefore, a valid driving licence and reasonable level of physical fitness are needed.

You will be able to effectively manage and monitor budgets and programmes of work to timescales and deadlines, having a strong skill base in using Microsoft Office applications and a flexible, proactive, solution focused attitude and approach to overcoming challenges.

You will be able to contribute to the strategic and policy development of the service areas the team are responsible for, as well as lead the operational areas.

The Individual

If you would like any more information regarding this vacancy, please contact Andy Clegg, Community Greenspace Manager on 01738 475276.

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

Please note, as this office will be closed from Tuesday 24 December 2024 at 5pm until 8:45am on Friday 3 January 2025, there will be no-one available to assist you with technical help over this period.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.