Modern Apprentice - Children and Families Duty Team
- Location:
- Langlee Centre Marigold Drive Langlee Galashiels Selkirkshire, TD1 2LP
- Rate:
- £12.56 per hour
- Contract Type:
- Temporary
- Position Type:
- Full Time
- Hours:
- 35 hours per week
Job Details
Hourly Rate: £12.56 Living Wage.*
Salary: £22,921.97 (35 FTE)
Hours: 35
Contract Duration: Temporary until 31/05/2026
Grade: Scottish Local Government Living Wage
Role Purpose
This post will be based within the Children and Families Duty Team in Langlee, Galashiels.
The team provides administration support for the Social Work staff within the Children & Families Duty Team and work closely with partner agencies such as Education, Police and Health.
As a Modern Apprentice within the Business Support Team your main duties will include:
• Telephone answering
• Letter typing and distribution
• Minute taking and distribution
• Processing Police Concern Forms
• Processing Inter-Agency referrals
• Processing data entry tasks as directed by the Senior Social Worker or Team Leader
• Use of SBC applications such as Mosaic, Business World, Intranet, One Drive and Microsoft packages
• Being first point of telephone/email contact to the public and Professionals
• Monitoring of Team mailboxes
• Completing Mosaic Incoming Tasks
Essential
In accordance with Scottish Borders Councils priorities, you will need to be aged 16-24 (at the point of starting the Apprenticeship) to qualify for this position.
Minimum of 3 National 5 grades
Informal Enquiries
Informal enquiries may be made to Helena Sharpe by telephone on 01896 662787 or by email at helena.sharpe@scotborders.gov.uk.
Scottish Borders Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post. All appointments will be made on merit.