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‘Are you looking for an opportunity to make a positive difference to people’s lives?’

Are you kind, compassionate, trustworthy and a good listener? Do you have a caring nature and commitment to working with vulnerable people?

If you find reward in supporting people, this could be the perfect job for you!

This post is based in the North Mainland.

As Community Housing Support Worker, you’ll support and enable vulnerable people to maintain their tenancies, avoid repeat homelessness, and live independent, fulfilling lives in their communities.

You’ll offer a full range of housing support services to individuals and households. Customers of the service could include;

Older people, including those with needs associated with dementia;
Adults who are homeless or are threatened with homelessness;
Adults with learning disabilities;
Adults with alcohol and substance misuse/dependency;
Adults with physical disabilities; and
Adults with mental ill-health

You’ll work mostly independently, in the community and in customers own homes, offering regular housing support calls (including telephone contact) across a defined geographic area.

You’ll work with customers in a non-judgemental way to support them, taking an outcomes focus approach to issues such as establishing, maintaining and sustaining their tenancy and wellbeing.

Your duties will include:

Assisting individuals and families to access, sustain and maintain their home or temporary accommodation.
Monitoring and recording progress in achieving goals and agreed outcomes.
Recording of weekly case work to comply with Care Standards.
Supporting customers to maximise their income and to manage their finances.
Supporting individuals to enter into education, employment or training.
Supporting the customers to adopt skills and approaches to positive integration in the wider community.

The Shetland Islands Council’s ‘Housing Support Shetland’ is a regulated Housing Support Service. Housing Support Shetland is registered with the Care Inspectorate to deliver Housing Support to adults in line with National Care Standards and statutory legislative requirements.

This vacancy is being advertised as a Career Graded post, which is a career development opportunity. This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. Please see the Career Grade document attached to this advert that outlines the entry level requirements for the job and the expected career progression route. The successful candidate will be supported to become fully competent in the role and progress through the career grade. Where there is a requirement to achieve a qualification, this will be fully funded by the Council.

More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.

Please follow the link(s) below for further information -

Additional Information

The grade of this post is E/F
This post is career graded - your salary and career progression will depend on your experience and qualifications
Salary shown in the advert is inclusive of Distant Islands Allowance of £2,742 per annum (pro rata)
Permanent Full Time post for 37.0 Hours per Week , 52.18 weeks per year
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made
The successful candidate will have to complete registration with the Scottish Social Services Council (SSSC) when they begin in post
A relocation package does not apply to this post
We will pay interview expenses from within Shetland
You must have the ability to travel throughout Shetland at short notice and where public transport is limited
We are happy to talk flexible working

During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.

For further details relating to this post, please contact: George Martin - Team Leader - 01595744371 - george.martin@shetland.gov.uk

If you have a disability which prevents you from applying online, please call 01595 744032.

Information about Shetland

Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.

Find out more about:

Living and working in Shetland: here

The Shetland Islands Council: here