Customer Services Assistant - Permanent - EC01485

Edinburgh College is seeking to recruit two suitably qualified Customer Services Assistants.

This role works as part of the Customer Services team to provide exceptional customer service to Edinburgh College students, visitors and staff. This role holder will be the first point of contact for many of our stakeholders, in person, on the phone and via email and is part of a key first line enquiry service that provides information around the College services, first line student advice and support to direct enquiries to the appropriate team.

Educated to SVQ Level 2 or National Certificate in an appropriate level.

Please note, the are two roles available - one 1 FTE (35 hours) and one 0.6 FTE (21 hours). Please state your preference on the application form.

We operate a guaranteed interview scheme and open this to BME groups, people living with a disability, the care experienced and Armed forces veterans - if you meet the essential criteria, you will automatically be selected for an interview.

Note for Internal Applicants - appointment into this role may be considered on a secondment basis. Prior agreement from your line manager is essential.

Please note that the successful candidates may be required to work at any Edinburgh College campus.

Please see the Job Description and Person Specification for further details.