Business Service Manager (Finance)

City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.

City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.

Our accreditations include, ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen’s Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.

Our Values

Community – To build more sustainable communities through social, economic and community engagement.

Trust – To be trusted by our employees, clients, and partners.

Ambition – To do more for our client and partners and provide more opportunities for our employees and stakeholders as part of our change and growth strategies, succession planning and sustainability.

Honesty – To promote at all times in our communication with all stakeholders promoting partnerships and sustainability.

Excellence – To deliver quality in everything we do.

Our Mission Statement

To contribute excellence in construction, repairs, maintenance, manufacturing and training to our customers, our employees, partners, suppliers, and the local communities in which we work.

We are currently recruiting for a Business Service Manager to join our Finance section.

The Business Service Manager is a key member of the Finance team at City Building and is responsible for the effective management of the organisation’s creditors and sales functions.

The Business Service Manager will lead a team to ensure that all financial transactions – including invoices, credit notes and adjustments – are processed accurately, efficiently and in line with internal controls and regulatory requirements. A key aspect of the role involves ensuring invoices are correctly coded, that VAT is treated appropriately, and that supplier, customer and employee records are properly maintained and kept up to date. They will also be responsible for managing the internal escalation of financial queries to ensure these are dealt with promptly and effectively.

The role requires close collaboration with managers across the business to identify opportunities for process improvements and to deliver efficiencies. The post holder will regularly review existing procedures, contribute to working groups implementing new finance or IT systems, and play an active role in supporting wider service reform initiatives. They will also oversee the completion of reconciliations in line with agreed timescales, review banking entries for accuracy, and carry out any required bank transfers to ensure financial integrity is maintained.

Additionally, the Business Service Manager will be responsible for leading, supporting and developing their team to meet tight financial deadlines and the ongoing needs of the business. The role also involves working closely with the Financial Governance Team to ensure compliance with accounting requirements and organisational policies. As a senior member of the Finance team, the post holder will support both the Financial Controller and the Divisional Director – Finance in the delivery of the organisation’s financial strategy. They will also be required to liaise with a range of internal and external stakeholders, including Glasgow City Council, Wheatley Housing Group, and People Services to ensure that all work is delivered in line with legislative requirements and best practice

Proven experience in Finance, and proficient knowledge in Microsoft Office Software is essential. A relevant qualification at HNC Level or above in Finance, Accounting or equivalent and knowledge in of SAP and Servitor system is advantageous.

You will be required to have a flexible approach to this role. Your contracted hours of work will be 35 hours per week to be worked to suit the needs of the business.

As an employee of City Building, you will also receive the following benefits:

- A rewarding career with a competitive salary.

- Access to contributory pension scheme – Strathclyde Pension Fund.

- Excellent annual leave entitlement

- Enhanced maternity, paternity, and adoption/shared parental leave.

- Access to excellent health and wellbeing initiatives.

- Access to a discounted gym membership.

This position is a maternity leave cover and therefore, fixed-term for up to one year.

We welcome secondment arrangements from our valued partner organisations Glasgow City Council family and Wheatley Housing Group and encourage interested parties to explore the opportunity.

Please refer to the role profile for further details on the role however if you would like to have an informal chat about the role then please contact:

• Gillian McCann Tel No: 07860 148 498/ 0141 287 3213

If you feel, you have the necessary skills and experience for this role then please forward your CV along with a completed Supporting Statement to the People Services Team, Recruitment@citybuildingglasgow.co.uk by close of business on Wednesday, 7 May 2025