National Volunteer Coordinator (Learning and Development Lead)

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The ideal candidate will be used to working independently as well as part of a team and be able to demonstrate experience of managing a challenging workload in a busy environment to meet deadlines. The postholder will be the volunteering team lead on a people driven, strategic and cross-organisational approach to learning and development for both our volunteers and volunteer line managers. This role ensures that VSS volunteers and the staff who manage and support them have the skills and knowledge they need to carry out their roles. Acting as a source of expertise, the postholder will be up to date with current theories and practice relating to learning and development. They will drive forward key programmes such as a review of our learning and development offer for volunteers, contribute to the delivery of VSS current volunteer learning and development programme and advise and support colleagues and stakeholders around learning. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Learning and Development Lead - Victim Support Scotland

Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.

For further information and an informal discussion about this opportunity please contact Jobs@victimsupportsco.org.uk

To apply, please submit a current CV with a covering letter, detailing why you are suitable and how you meet the relevant criteria.

Closing date: 13 January 2025

Interviews will take place on Monday 20 January 2025